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Head of Customer Success

Toronto, Ontario
  • Current VP title and experience with building teams in CS
  • Start up and enterprise experience is an asset - understand the large company function but experience in building towards that in a startup 
  • SaaS and Professional Service experience
  • Revenue-focused - retention driving 
  • Final stage escalation - experience dealing with enterprise level escalations
  • Comes with a methodology of developing people
  • Experience communicating directly with Founders and Investors

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