View all jobsHead of Customer Success
Toronto, Ontario
- Current VP title and experience with building teams in CS
- Start up and enterprise experience is an asset - understand the large company function but experience in building towards that in a startup
- SaaS and Professional Service experience
- Revenue-focused - retention driving
- Final stage escalation - experience dealing with enterprise level escalations
- Comes with a methodology of developing people
- Experience communicating directly with Founders and Investors