Customer Service Representative

Location: Toronto, ON, Canada

We are looking for an ENERGETIC and FUN individuals to join our Client's growing customer service team.  If you have an OUTGOING personality and you like to work in a fun work environment than this is the job for you - This is an exciting company where they are committed to outstanding customer service and meeting challenging goals!


The Job:
  • Provide quality customer service
  • Deal with inbound calls and respond promptly to customer inquiries
  • Answer questions regarding our client’s programs and services
  • handle and resolve customer complaints
  • process orders, forms, applications and requests
  • keep records of customer interactions and transactions
  • maintain customer databases
  • manage administration
  • communicate and coordinate with internal departments
  • follow up on customer interactions
 
Must Haves:
  • 1+ years of customer service experience over the phone
  • Completion of post secondary education is a must
  • Excellent interpersonal and communication skills
  • Working knowledge of MS Office Suites (Word, Excel)
  • Ability to multitask, and adapt to changing demands and shifting priorities
  • Ability to work in a fast paced environm
 
Competitive salary structure, bonus, full health and dental benefits, 3 weeks vacation, and other perks.
Benita Foo
Recruitment Consultant
 
 
1920 Yonge Street, Suite 200, Toronto, ON M4S 3E2
telephone / fax: 1.866.LINK.109
website: www.linkusgroup.com
 
 
 
IMPORTANT-CONFIDENTIAL INFORMATION: This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. Any other distribution, copying or disclosure is strictly prohibited. If you have received this message in error, please notify us immediately by email at info@linkusgroup.com and permanently delete this message
or
this job portal is powered by CATS